TW service down again
Time Warner was down again this morning and came back up after 30 mins of being non-exsitant.
Tried many attempts to reset the cable modem, as this seems to fix the problem sometimes. Why is this??? Why should anything change that the end user is unaware of? Why should we have this issue?
Yesterday I called the "24 hour" cutomer service number and received an answering service. Is this what TW defines 24 hour service???
Today I called and got hung up on. WTF? I would fire any employee that acted this way.
Still no answers...
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