[Steady]

Comcast needs to recognize that its modems need a massive recall. Their customer service is so lousy that they rather you go without service for days on out before they take care of the problem.
I have been without service for 7 days which means my VOIP service has been out too. They want to call you on the phone to make sure someone is home for the service call. When they call the first time, if there's no answer, they bump you to the next day. Then they give this nonsense time frame for you to "standby".
Our country works best when there's competition and right now many DC consumers are being shafted by the fact that there's no broadband competition to Comcast. They do as they wish and it is LOUSY--7 days of this cat and mouse nonsense.
This will be the seond time that they will come out for the modem and this time the light stay solid with no blinking indicating that there is no connection back to the hub/mainframe. They're already rolling out the new modems so COMCAST, why not be a GSP (Good Service Provider) instead of ISP (Idiot Service Providers) and make your customers whole? The least that I expected is a trouble-shooter with spare equipments in tow.

Fed up and shafted! Shame on you people.