Vonage uses what they call "best effort" Voip. This means that if the "traffic" on the internet is bad then they will do the best they can to help you keep your phone. The bad thing is that thier voip is useing the "left overs" of the internet. In other words, if you have a traffic jam then you will be stuck in the traffic jam. The new thing with CDV (comcast digital voice) is that you travel over a seperate secure network for your Voip services. And sence it is our chsi (comcast high speed internet) then we can mandate what has priority on the net. ex: traffic jam on the chsi, well lets get your CDV to take these back roads to still work. If a download and phone call are going through at the same time, the call takes priority... always. Vonage cant promise you anything b/c they are not in control of the internet it travels over so anything they proimse to you is a flat lie and will be untill they have thier own internet they travel over to do as they wish with.
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