The one and only complaint I have ever had is the price $$$$$. Comcast in Boston,Ma (my area) never goes down, really. Oh maybe a couple times a year I have to "bootup" the Modem but my TV, Internet & Phone are really excellent. I HATE the cost, we do need compitition and thats the only way we can get the price down. I'm on a fixed income and its really getting to be cost prohibitive for me. I can't ever go back to dialup. I would go without a PC first...
Good luck to you all.
~Paul~
"GO RED SOX"