Okay look at the image. See how the red light is on in the Internet section? that's my problem it's got to be green and I've thought of everything I could think of which is everything they tell me at the verizon website (reset modem, unplug it and turn it off and on) and none of those things work so i'm trying to figure out if my modem is the problem which I'm sure it is because no matter what I do it never seems to work so I just want some reassurance that it is indeed my modem and nothing else...
My previous problem before me and my brother moved it from my room to his room is in the picture below it's an animation rather small animation 29.48 kb so it shouldn't make this page load any much slower..
Notice how it's green... Now notice how it disapears... that's what always happened before we moved it to my brothers room.. The internet kept turning off so I couldn't stay connected to the internet for long... and this is why when I tested my Xbox Live connection on my xbox 360 it would always fail on something ranging from IP Address to Xbox Live it mainly turns off during ICMP and Xbox Live it'll sometimes go off on DNS and MTU which is pretty much inbetween IP Address and Xbox Live after xbox live is NAT which I can't get to since I could never get past Xbox Live...
Please tell me if it's my modem/router that is possibly broken now and if you know any suggestions on how to fix my problem please tell me.
P.s. I am using DSL not Cable, i'm using a Westell Versalink 327W Modem and my ISP is Verizon.