You are not alone Sourmash, I am at the point of changing providers. I call for help on a regular basis and the tech always tries to make it sound as though the problem is on my side. Then why does it get better later in the day? Without me doing anything? My speeds in the mornings are pitiful... 1.78kbps to maybe 4.04. I even had a hard time getting in here to type this. I opened my sbc account about 5 years ago and it has gone way down in proformance. I think my monthly bill should be prorated because I'm not getting what I pay for. So... today I will look for a new provider in the Tracy Ca area.
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