[Shelby]

When we first decided to upgrade from dialup, we tried to get DSL. DSL was new to our area, and I believe there were quite a few people signing up for it before they were even prepared to activate the service. All we ended up with was a phone line that was so screwed up we couldn't even make a call. I have no idea what they did to our telephone line, but it was messed up. We'd pick up the phone and hear modems dialing, people talking, everything but a dialtone. We never even actually got as far as having our computer connected. After lots of calls to complain (made from our cellphone or from my parents phone), they finally straightened out the problem with the telephone. Needless to say, we decided to go with cable after that.