comcast and routers?

[mowog]

Hi: I moved my comcast from my home to my office (got verizon fios at home). The install confirmed that my decision to switch was a good one! What a fiasco. The installer said my cable modem that worked at my home 6 miles away would not work with their system. I asked since this is the same county why would it work a day or so ago but not now. He didn't know. He finally got the cable working but not the way it was at my home. At home I had the cable connect to the cable box, then into a router with 2 airports off of it. If I plug the new cable modem into a router I get nothing. The only way I have Internet is to directly connect my computer into the cable modem. Any suggestions to get it working the way it did would be appreciated.

Thanks, Bob

[TCG]

hook everything up and turn everything off. plug the power back into the modem and wait 2 min. then plug the power back into the router and wait 2 min. then boot your pomuters up. if you still cant get the internet, contact you router company b/c we already know the comcast/moed/and computers are fine. you problem will resolve within your router