Accessing email after user switch

[jpaulm]

Hi! I don't know if this is the right forum - this is my first post. The problem is that email works fine until I switch users. I am using Windows XP, and we have two user accounts set up. When I logoff and logon the other users, I get the message: "cannot connect to server pop.nmkt.phub.net.cable.rogers.com". Restarting the machine corrects this. This problem only started a couple of days ago. Help would be appreciated.

PS This has now been changed to pop.broadband.rogers.com, but the problem is unchanged.

[Roody]

Can you get any kind of Internet access when switching to another user?

[jpaulm]

Hi Roody, It turned out to be a Norton problem, as a number of people had suggested. They upgraded me to NIS 7.3, and I think the problem has gone away (I hope for good!). Thanks anyway.

[Roody]

Originally Posted by jpaulm

Hi Roody, It turned out to be a Norton problem, as a number of people had suggested. They upgraded me to NIS 7.3, and I think the problem has gone away (I hope for good!). Thanks anyway.

Sure thing. Glad to hear you got it resolved.